Privacy Policy – Unwired
Effective Date: January 2025
At Unwired, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our wireless and high-speed fiber services, visit our website, or interact with us through other channels.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, billing address, service address.
Account Information: Service plan details, device information, account preferences.
Usage Data: Internet usage, service performance, technical diagnostics.
Communication Data: Messages submitted via website forms, emails, or customer support interactions.
2. How We Use Your Information
We use your information to:
Provide, manage, and improve our wireless and fiber services.
Process dealer applications and customer requests.
Send important updates about your account, service availability, or offers.
Respond to customer inquiries and provide support.
Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information with:
Service Providers: Vendors who help us operate our services (billing, technical support, marketing).
Legal Authorities: When required by law, regulation, or legal process.
4. Marketing & Communication
With your consent, we may send promotional messages (via SMS, email, or other channels) about new offers, service upgrades, or dealer opportunities. You can opt out at any time by replying “NO” or following unsubscribe instructions.
5. Data Security
We use industry-standard measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may request to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Contact us with any privacy concerns.
Send Us a Message
Fill out the form below and one of our team members will get back to you as soon as possible.
Other Ways To Connect:
Email:
[email protected]
Phone:
+1 888-477-8008
Office Address:
Fairview Heights, Illinois
Unwired – Empowering Dealers, Growing Together.
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Headquarters: Fairview Heights, Illinois
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